Generally, payments for Drive Now subscriptions are not refundable. If you have a problem with your account, you can contact us for assistance (please do so from the same email address you’ve used to register your Drive Now.io account). If you would like to cancel a subscription that was purchased on our website, this is not possible because its come into digital product subscription base model. If you would like to cancel a subscription that was purchased using our website, it will automatically expire when your subscription expiry’s date end. There are some limited situations where Drive Now can provide you a refund on a Drive Now subscription you’ve purchased: If you believe that Drive Now has charged you in error, you must contact us within 7 days of such charge to request a refund. If you have made a payment by mistake and have not used the subscription quota you have purchased, you must contact us within 1 hours to arrange a refund. all other purchases on Drive Now are final and non-refundable.